DELIVERY AND RETURN (EXCHANGE) TERMS
Terms of delivery of goods:
Goods are delivered in Lithuania within 1-4 days.
Delivery methods:1. DELIVERY to the XPRO store at S. Žukausko 39, Vilnius on 1-3 days. Delivery is free. 2. DELIVERY to XPRO store Pramonės 15, Kaunas 1-3 days. Delivery is free. 3. DELIVERY to post office 1-4 d.d. Delivery EUR 2.99. 4. DELIVERY with DPD courier 1-4 days. Delivery EUR 4.99.
Terms of return/exchange of goods:1. The buyer has the right to withdraw from the sales contract within fourteen days. The withdrawal period expires fourteen days after the buyer receives the ordered product. The return of items takes place in accordance with 2001. June 29 By order of the Minister of Economy of the Republic of Lithuania no. 217 "On the approval of the rules for returning and exchanging items". The buyer's request to return or exchange the goods shall be satisfied if the items have not been used, are not damaged, their usable properties have been preserved, they have not lost their commercial appearance and they have the original attached labels. The buyer must have proof of purchase. If the Buyer decides to terminate the contract and informs the Seller about it, the Buyer cannot use the product. If it is determined that the product has been used (used), damaged, has lost its usable properties or is without the original attached labels, the Seller refuses to fulfill the request for termination of the contract. The buyer returns the goods with his own transport to the address specified by the seller and covers the return costs. The seller returns the amounts paid for the goods to the buyer no later than fourteen days from the day he received the buyer's notice of withdrawal from the contract. There are no refunds for the provided transport service. Refunds are made using the payment method used by the buyer for the original payment transaction. The buyer must hand over the goods to the seller immediately and no later than within fourteen days from the date of the notification of withdrawal from the contract. The seller does not refund the sums paid to the buyer until the goods are returned.
How to return goods?
If you don't like the product, you can: